Shipping Overview
We are committed to delivering your carefully curated fashion essentials with efficiency and care. Our team processes all orders within 1-2 business days, ensuring your selections are packaged securely for transit. Whether you're updating your seasonal wardrobe or seeking versatile activewear, our logistics network is designed to get your order to you seamlessly. All shipments are dispatched from our fulfillment centers using reliable carriers, with quality checks at every stage.
Shipping Timeframe
Processing typically takes 1-2 business days after order confirmation. Delivery timelines vary based on your location and carrier schedules. For domestic destinations, most packages arrive within 5-7 business days. International shipments may require 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all orders to minimize delays.
Shipping Costs
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
No hidden fees—the total at checkout reflects your final shipping cost. For expedited delivery options, please contact our support team before placing your order.
Shipping Regions
We currently ship to over 50 countries across North America, Europe, and select Asian/Pacific regions. Some remote areas or islands may have restricted access—if your location appears unavailable at checkout, email
[email protected] for assistance. Due to evolving trade regulations, we periodically update our serviceable zones and will notify customers if restrictions affect existing orders.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email with:
- Your unique tracking number
- Direct links to carrier tracking portals
- Estimated delivery windows
For consolidated orders with multiple packages, each shipment will have separate tracking details. If you haven't received tracking information within 3 business days, check your spam folder or account dashboard.
Delayed or Lost Shipments
While 98% of deliveries arrive on time, occasional delays occur due to weather, customs, or carrier issues. If your tracking shows no movement for 7+ business days or the delivery date has passed:
1. Verify your shipping address in the order confirmation
2. Contact the carrier directly with your tracking number
3. If unresolved, email
[email protected] with "Urgent: Delivery Issue" in the subject line
We'll initiate carrier investigations and provide replacement or refund options per our
Refund Policy.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are separate from your order total and typically payable upon delivery. Amounts vary by destination and product category—we recommend consulting your local customs office for estimates. To facilitate clearance, all international shipments include:
- Detailed commercial invoices
- Harmonized System (HS) codes
- Declared values matching your purchase amount
Note: We cannot underdeclare values or mark shipments as "gifts" to avoid fees, as this violates international trade laws.