Hey there! Whether you’ve got a question, a suggestion, or just want to chat about your latest order, we’re all ears. At Chicologky, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to most emails personally. (Yeah, really!)
Honestly, we’ve tried those automated response systems before, and they just don’t cut it. So here’s how you can reach real humans who’ll actually listen:
Here’s the thing: we started Chicologky because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a robotic reply? Yeah, we hate that too. That’s why every message you send goes straight to someone who’ll treat it like a conversation, not a ticket number.
Fun story: Last month, a customer wrote in about a sizing issue, and our team ended up redesigning the product packaging based on their feedback. Crazy, right? But that’s how much we value what you have to say.
If you’re in a hurry, try our live chat (that little icon in the corner—you can’t miss it). Our support team is there Monday through Friday, 9am to 6pm EST. Or, if you prefer, fill out our contact form, and we’ll get back to you before you can say "Chicologky" three times fast.
P.S. We read every single review too. Seriously, those 5-star notes? They make our day. The constructive ones? Even better—they help us grow.